Policies
Terms and Conditions
Welcome to Vida Skin Beauty. Please read these Terms and Conditions carefully before your purchase
from our website (The “Service”) operated by TDS (The Digital Souk) Online Store (“us, “we” or “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part
of the terms, you may opt not to access the Service.
Products and Orders
All products are subject to availability. We reserve the right to limit the quantity or discontinue any product
at any time. Our product descriptions are for informational purposes only, we do not guarantee that the descriptions
are error-free.
Pricing and Payment
All prices are listed in the Philippine Peso currency and are subject to change without any prior notice.
Payment must be made at the time of purchase via the methods accepted on our website.
Shipping
We ship nationwide, with delivery time varying per location.
Shipping fees and delivery times will be disclosed and provided upon checkout.
Limitation of Liability
We are not liable for any damages or injuries resulting from the use or misuse of our products.
Our maximum liability is limited to the purchase price of the product. We reserve the right to modify these terms at any time.
Refund and Return Policy
Your satisfaction is important to us! If you are not happy with your purchase, please review our return and
exchange policy below.
Returns
Due to the personal nature of skincare products, we can only accept returns on unopened and unused products within 7 days of delivery.
To be eligible for a return:
• The item must be in its original packaging
• You must provide proof of purchase
Non-returnable items
We do not accept returns on:
• Opened or used products
• Items marked as final sale
Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be
processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, please contact us within 7 days of
receiving your order. We will send a replacement or offer a full refund.
Return Shipping
Customers are responsible for return shipping costs unless the item was incorrect or defective.
Contact Us
If you have any questions about your return or refund, please contact us at:
vidaskinbeauty@gmail.com